Global Training Group (“the Company”) is committed to keeping your personal information safe and being clear about how we collect your data, how we store it and what we do with it. This privacy statement applies whether you want information, support or training from us, to use our services, or work for us.
The Company acts as a data controller for our training and coaching programs we use this data in accordance with our contract to provide such services and also in accordance with our legitimate business interests.
This privacy notice, along with our website terms and conditions and our cookies policy lets you know how we collect, use and keep your personal information safe.
If you have any queries about our Privacy Notice, please get in touch with our Data Protection Office at hello@wearegtg.co.uk or by post to Data Protection Officer, Global Training Group, 302 Molteno House, Regents Park Road, London, N3 2JX
We will collect and store information that you give us when you do the following things on our website or in writing:
We store information about how you navigate our website, although this cannot be used to personally identify you.
We may also collect and store your personal information if you interact with us on our social media channels: Facebook, Twitter, Instagram and LinkedIn. This will depend on your own privacy settings on these individual channels, so make sure you check these first.
Depending on what you do on our website, we may collect and store the following types of personal information: name, email address, date of birth, address, mobile or telephone number, financial details and credit/debit card information.
When you visit our website, small text files known as cookies may be downloaded by and stored on your device (phone, laptop, tablet, etc.). Cookies are used to help us to provide you with a smooth experience while you browse. We use cookies in the following way:
You can use your web browser to delete or disable cookies but this may make your use of the website less convenient, for example by having to re-enter search terms or form fields or passwords that your device might otherwise remember.
We do not use cookies to collect any information that could personally identify you. Neither do we use cookies to pass on any personally identifiable information to third parties.
You must get the permission of your parent/guardian before providing Global Training Group with any personal information.
We will use your personal information to do the following:
We are committed to retaining your personal information for no longer than necessary in relation to the purpose for which it was first collected. This is in line with guidance from the Information Commissioner’s Office (“ICO”). Global Training Group may hold some types of data for up to ten years.
We will only use your personal information for the purposes for which it was obtained in the first place. We will not share it with any third parties and you won’t receive any communications from other organisations as a result of providing data to us.
There are two ways in which your data might be shared:
We have both digital and operational safeguards to make sure your data is secure. Global Training Group is at all times committed to ensuring that it uses the most up to date and appropriate technology in order to keep your data secure. Access to information is reviewed on a regular basis and limited to those people who actually need to access it and are assigned the permission to do so.
All online forms we use are protected by secure encryption. Where we pass highly sensitive data over the internet such as credit or debit card details, the data is encrypted between the client and our partners.
Global Training Group is Payment Card Industry (“PCI”) compliant and we only use PCI compliant providers to collect data on our behalf. We do not store payment data (for example credit or debit card numbers) on our own systems.
There are always inherent risks to passing information over public networks and we cannot guarantee the absolute security of data handled in this way.
You have the right to request access to the personal information that we store and process about you. You can ask for corrections to be made to the information we hold or for your personal information to be deleted. You can also ask us to restrict the processing of your personal information or to object to the processing of it altogether.
We will not charge you for either considering or complying with a request unless it is deemed to be excessive in nature. We will ask you for proof of identity and upon this being successfully verified, you are entitled to obtain the following information about the personal data we hold:
If you would like to make a request relating to any of the rights above, please send a request by emailing hello@wearegtg.co.uk You can also, if you prefer, make the request in writing to: Data Protection Officer, Global Training Group, 302 Molteno House, Regents Park Road, London, N3 2JX.
If you have any questions about this privacy statement or the way in which Global Training Group handles your personal information, or if you wish to make a complaint, please email hello@wearegtg.co.uk in the first instance.
If you are unhappy with our response, you may then raise your concern directly with the Information Commissioner’s Office: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or by visiting the ICO website atwww.ico.org.uk.
Our Privacy Statement may change from time to time, so please check this page occasionally to see if we have included any updates or changes, and that you are happy with them.